24/7 Citizen Service Without 24/7 Staff
Sarah is an AI assistant built for Saskatchewan municipalities. She handles after-hours citizen inquiries via phone and text—answering common questions, reducing staff burden, and ensuring no resident feels ignored.
- After-hours coverage — Citizens get answers at 8pm, weekends, and holidays
- Reduce staff inquiry load — Sarah handles routine questions so your team can focus on complex issues
- Trained on your municipality — Custom FAQ knowledge base specific to your community
15 minutes. Learn how Sarah can work for your municipality—no obligation.
Built for Saskatchewan's 770+ cities, towns, villages, and rural municipalities.
Your Staff Can't Be Available 24/7. Sarah Can.
Citizens don't schedule their questions for business hours. Water main concerns happen at midnight. Tax deadline questions come on weekends. Recreation program inquiries arrive after dinner. Your staff has limited hours. Your citizens have unlimited expectations. Sarah bridges that gap without adding headcount.
What Sarah Does
AI-powered citizen service that handles inquiries professionally and accurately.
Voice Conversations
Citizens call your after-hours line and speak directly with Sarah. Natural conversation, not robotic menus. She answers questions and provides information.
SMS & Text Support
Citizens can text their questions and receive instant, accurate responses. Perfect for quick inquiries about hours, locations, or deadlines.
Custom Knowledge Base
Sarah is trained on your municipality's specific FAQs, bylaws, schedules, and contact information. She gives accurate, local answers.
24/7 Availability
Evenings, weekends, holidays—Sarah never takes a day off. Citizens get service whenever they need it, not just 9-5 Monday to Friday.
Smart Escalation
When Sarah can't answer or detects an emergency, she escalates properly— taking a message, providing emergency contacts, or flagging for staff follow-up.
Inquiry Reporting
Full transcripts and analytics. See what citizens are asking about, identify common issues, and track inquiry volumes over time.
The Martensville Pilot
Sarah is launching with the City of Martensville in April 2026.
City of Martensville
Population ~12,000. Growing community north of Saskatoon. Sarah will handle after-hours citizen inquiries, trained on 40+ local FAQs covering utilities, recreation, bylaws, and municipal services.
Be among the first Saskatchewan municipalities to offer 24/7 AI-powered citizen service.
Built for Saskatchewan Municipalities
Sarah scales from villages to cities. If your municipality answers citizen questions, Sarah can help.
Sarah is a good fit if...
- You're a Saskatchewan city, town, village, or RM
- Staff receives repetitive questions about hours, services, or deadlines
- You want after-hours coverage without hiring additional staff
- You have budget constraints but service expectations are rising
- You want to be an early adopter of proven municipal AI technology
Questions Sarah handles
- "What are the office hours for the town office?
- "When is garbage pickup this week?
- "How do I sign up for recreation programs?
- "What's the property tax deadline?
- "Who do I contact about a water bill question?
How Sarah Gets Deployed
Four steps from consultation to live coverage.
Consult
15-minute call to understand your needs
Configure
We load your FAQs and customize Sarah
Test
Staff reviews and approves responses
Launch
Sarah goes live on your phone line
Common Questions
Ready to Offer 24/7 Citizen Service?
Join Martensville and be among the first Saskatchewan municipalities to deploy AI-powered citizen service coverage.
15 minutes. No obligation. Just a conversation about how Sarah can help your municipality.